Privacy Policy
Effective Date: January 1, 2025
Address: 135 Amber Ln, Somerset, Pennsylvania
Contact Email: info@greenluis.com
At Greenluis, your privacy is one of our highest priorities. This Privacy Policy explains in detail how we collect, use, share, and protect your information when you interact with our website, products, and services. By accessing Greenluis.com, you agree to the terms outlined in this policy.
Scope of the Policy
This Privacy Policy applies to all visitors to Greenluis.com, customers who make purchases, individuals who subscribe to our newsletters, and anyone who interacts with our customer service team. It also governs the data collected during online and offline transactions, marketing campaigns, and surveys. This policy does not cover third-party websites or services linked to Greenluis.com.
Information We Collect
Greenluis collects two main types of information: personal identifiable information (PII) and non-personal identifiable information (Non-PII). Personal identifiable information includes data such as your name, email address, phone number, billing and shipping addresses, and payment information. This information is collected when you make a purchase, sign up for our newsletter, or contact our support team. Non-personal identifiable information includes browser type, IP address, device information, and browsing behavior on Greenluis.com. This data is collected automatically through cookies and similar tracking technologies to help us analyze trends and improve website functionality.
How We Use Your Information
The information we collect is used to fulfill orders, improve customer experience, and support marketing and promotional activities. When you place an order, your personal identifiable information is necessary for processing payments, shipping products, and sending order confirmation emails. For customer support inquiries, we use your contact details to address concerns, process refunds, or resolve disputes. Non-personal identifiable information helps us analyze website traffic, optimize content, and enhance the overall user experience. With your consent, we may use your email address to send newsletters, promotions, and special offers tailored to your preferences.
Data Sharing and Third Parties
Greenluis only shares your data with trusted third parties under specific circumstances. These include service providers who assist with payment processing, shipping logistics, and website hosting. For example, payment information is securely transmitted to processors such as PayPal or Stripe. In cases of legal obligations, such as court orders or regulatory requirements, we may disclose your information to comply with applicable laws. If Greenluis undergoes a merger or acquisition, your data may be transferred to the new entity as part of the business transaction.
Security Measures
We take security seriously and implement industry-standard measures to protect your data. All transactions on Greenluis.com are encrypted using Secure Sockets Layer (SSL) technology, ensuring that sensitive information such as credit card details is transmitted securely. Access to personal identifiable information is restricted to authorized personnel only, and we conduct regular audits to identify potential vulnerabilities. Despite our efforts, no system is entirely immune to threats, so we encourage customers to use strong passwords and exercise caution when sharing personal information online.
Cookies and Tracking Technologies
Cookies are small text files stored on your device that help us personalize your browsing experience. Greenluis uses cookies to remember login details, track shopping cart items, and analyze website performance. Some cookies are essential for the website to function, while others are used for analytics and marketing purposes. You can manage or disable cookies through your browser settings, although doing so may affect website functionality.
Your Rights
As a user of Greenluis.com, you have the right to access, update, and delete your personal information. You may request a copy of the data we hold about you or ask us to correct inaccuracies. If you wish to delete your account, please contact us at info@greenluis.com. Note that certain data may be retained to comply with legal obligations or resolve disputes. Additionally, you can opt out of receiving marketing emails by clicking the unsubscribe link in our communications.
Data Retention Policy
Greenluis retains your personal information only for as long as necessary to fulfill the purposes outlined in this policy. After this period, your data is securely deleted or anonymized. For example, order details are kept for tax reporting and auditing purposes, while inactive accounts may be removed after a specified timeframe.
International Data Transfers
If you access Greenluis.com from outside the United States, your data may be transferred to servers located in the U.S. or other countries where privacy laws may differ. By using our services, you consent to this transfer and understand that we take steps to ensure your information is handled securely.
Changes to the Privacy Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page, and significant changes will be communicated via email or website notices. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
Contact Information
If you have questions or concerns about this Privacy Policy, please contact us. Our team is here to assist you and address any privacy-related issues promptly.
Email: info@greenluis.com
Phone: (814) 445-2103
Mailing Address: 135 Amber Ln, Somerset, Pennsylvania